Customer Service


Clambakes are shipped FedEx overnight. All orders must be placed by 10 a.m. EST for next day delivery. We recommend someone be available to accept delivery of overnight shipments. There are no Saturday, Sunday or Monday deliveries. 

Gift Cards are shipped USPS.

Holiday Shipping Deadlines

Thanksgiving

To insure delivery in time for Thanksgiving, orders must be received by Tuesday, November 21 at 10 a.m.

Christmas and New Years

To insure delivery in time for Christmas, orders must be received by Thursday, December 21 at 10 a.m. 

To insure delivery in time for New Years, orders must be received by Thursday, December 28 at 10 a.m. 

There is no guarantee on orders being shipped from November through December.


Payment

Secure credit card processing is powered by Stripe. You do not need a Stripe account to shop online with the Lobster House. All major credit cards accepted.