Customer Service


Clambakes are shipped FedEx overnight. All orders must be placed by 10 a.m. EST for next day delivery. We recommend someone be available to accept delivery of overnight shipments. There are no Saturday, Sunday or Monday deliveries. 

Gift Cards are shipped USPS.

Holiday Shipping Deadlines

DUE TO COVID AND HOLIDAY SHIPPING, WE ARE UNABLE TO SHIP CLAMBAKES UNTIL AFTER THE NEW YEAR. FEDEX IS RUNNING 2 TO 3 DAYS BEHIND ON DELIVERIES. WE DO NOT WANT YOUR CLAMBAKE TO ARRIVE SPOILED.

Thanksgiving

Christmas and New Years

There is no guarantee on orders being shipped from November through December.


Payment

Secure credit card processing is powered by Stripe. You do not need a Stripe account to shop online with the Lobster House. All major credit cards accepted.